1. Introduction

At DERBAK BUILDERS LTD, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you interact with our website, products, or services.

2. Information We Collect

We may collect the following types of personal information:

• Full name and contact details (email, phone number, address)
• Payment and billing information (where applicable)
• Order history and customer service interactions
• Technical information such as IP address, browser type, and device data
• Cookies and usage data to improve website performance

3. How We Use Your Information

DERBAK BUILDERS LTD uses collected data for the following purposes:

• To process and fulfill customer orders
• To provide customer support and respond to inquiries
• To send important updates, invoices, or notifications
• To improve our website, products, and services
• To comply with legal and regulatory obligations

4. Legal Basis for Processing

We process your personal data under the following lawful bases:

• Your consent (e.g., when you sign up for our newsletter)
• Contractual necessity (e.g., when processing your order)
• Legal obligation (e.g., tax and accounting requirements)
• Legitimate interests (e.g., improving our services)

5. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

6. Data Sharing

DERBAK BUILDERS LTD does not sell or rent personal data. We may share your information only with:

• Trusted service providers (e.g., couriers, payment processors) for order fulfillment
• Legal authorities if required by law or to protect our rights
• IT and hosting partners who help us maintain secure operations

7. Cookies

Our website uses cookies to enhance your browsing experience. Cookies help us analyze traffic, remember your preferences, and improve usability. You can manage or disable cookies in your browser settings.

8. Your Data Protection Rights

Under the UK GDPR and applicable data protection laws, you have the following rights:

• The right to access your personal data
• The right to request correction or deletion of your data
• The right to object to processing or restrict it
• The right to data portability
• The right to withdraw consent at any time

To exercise these rights, contact us at derbakbuildersltd@yahoo.com.

9. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or misuse. However, no system can be guaranteed 100% secure.

10. International Data Transfers

Your personal data may be processed in other countries where our partners or service providers operate. In such cases, we ensure that adequate data protection measures are in place, consistent with UK and EU data protection standards.

11. Changes to This Policy

DERBAK BUILDERS LTD may update this Privacy Policy periodically. Any changes will be posted on our website with the revised effective date. Please review this page regularly to stay informed.

12. Contact Us

If you have questions or concerns about this Privacy Policy or your personal data, please contact us:

• Email: derbakbuildersltd@yahoo.com
• Phone: 07450793911
• Address: 203 Uxbridge Road, London, W12 9DH, United Kingdom